Privacy Policy
This Privacy Policy explains how Nalo Seed collects, uses, and protects your personal information. We are committed to transparency and compliance with all applicable privacy laws, including the General Data Protection Regulation (GDPR).
What Information We Collect
- Contact information (name, email, phone number)
- Usage data (pages visited, time on site, device/browser info)
- Form submissions and communication data
- SMS and text message content when you communicate with our AI assistants via SMS
- Email content when you communicate with our AI assistants via email
- Cookies, advertising identifiers and similar tracking technologies, including those set by Google Analytics and Google Ads (see Advertising, Analytics & Remarketing below and our Cookie Policy)
How We Use Your Data
- To provide and improve our services
- To communicate with you about your inquiries or account
- To process and respond to your SMS and email messages via our AI assistants
- To analyze website usage and performance
- To measure our advertising and show our ads to people who have visited the site before
- To comply with legal obligations
SMS & Text Messaging
When you send a text message to a Nalo Seed AI assistant phone number, we collect your phone number and message content to process your request and deliver a response. Your phone number and message data are:
- Used solely to provide you with AI assistant responses and customer support
- Not shared with third parties for marketing purposes
- Not sold to any third party
- Stored securely for conversation continuity and service improvement
You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply. Message frequency varies based on your interaction.
Advertising, Analytics & Remarketing
We use Google Analytics 4 and Google Ads on this site. These are third-party services operated by Google LLC, and they set cookies and similar identifiers in your browser. We use them to understand how people find and use the site, to measure whether an advertisement led to a form submission, and to show our ads to people who have visited before.
- Analytics. Google Analytics tells us which pages are visited, roughly where visitors are located, and which links and forms are used. We do not use it to identify you personally.
- Conversion measurement. When you submit a form, we record that a submission happened so we can tell which advertising is worth paying for. We do not send your name, email address or phone number to Google as part of this.
- Remarketing. Google may use the cookie set on your browser to show you Nalo Seed ads on other websites and on Google properties. Third-party vendors, Google included, may show our ads on sites across the internet, and they and we use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to do so.
- No sale of personal data. We do not sell your personal information, and we do not share form submissions with advertising vendors.
How to turn this off. None of it runs until you accept analytics cookies on this site, and you can change that choice at any time from our Cookie Policy page. Declining analytics cookies stops the Google tag from loading at all. Separately, you can opt out across every site you visit:
- Google Ads Settings: adssettings.google.com
- Google Analytics opt-out browser add-on: tools.google.com/dlpage/gaoptout
- Industry-wide opt-outs: optout.aboutads.info and optout.networkadvertising.org
Google’s own description of how it handles data from sites that use its services is at policies.google.com/technologies/partner-sites.
GDPR Compliance
If you are located in the European Economic Area (EEA), you have the following rights under GDPR:
- Right to access, rectify, or erase your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
Data Processing Details
- Legal basis: consent, contract, legal obligation, legitimate interests
- Data retention: only as long as necessary for the purposes collected
- International transfers: safeguarded by Standard Contractual Clauses or equivalent
Contact Us
If you have questions or wish to exercise your rights, contact us at kelly@naloseed.com.
Last updated: September 1, 2026
